Rated 4.9/5 by 10,000+ travellers. See why customers trust BA Transfer for punctual, professional airport transfers across the UK and beyond.
Overall Rating
4.9/5
Across 10,000+ reviews
Booking Success
100%
Guaranteed pickups
Client Retention
94%
Return customers
How is BA Transfer rated?
BA Transfer is rated 4.9 out of 5 from 10,000+ customer reviews on TripAdvisor and Trustpilot. Travellers consistently praise punctual airport pickups, clean and comfortable vehicles, professional drivers, proactive communication and free flight tracking. Most customers are repeat bookers who recommend BA Transfer for stress-free Heathrow, Gatwick and London airport transfers.
Reputation summary last updated June 2026.
Recent verified reviews
Genuine reviews from BA Transfer customers this season.
Above and Beyond!
Having struggled and dreaded previous transfers LHR/LGW, was delighted with the professionalism of this company. Excellent communication before our journey. Bonus with our driver who was proactive in contacting us to recommend an earlier pick up due to possible congestion as it was Bank Holiday traffic. I felt very confident with his driving and he was extra helpful, as we are of a certain age and he couldn’t do enough to help us. An asset to this company.
Maureen F Couples trip May 2026Verified on TripAdvisor
Great service
Great service — info prior about being picked up was timely and informative. The car they sent was very clean, spacious and comfortable. Driver was very polite. Everything worked well — would recommend.
Sharon H Leeds, United Kingdom April 2026Verified on TripAdvisor
Always good service
We have used BA Transfer for our airport rides many times. Drivers are always polite, on time and helpful. Wouldn’t hesitate to recommend them.
sue j Friends trip May 2026Verified on TripAdvisor
Great experience
Tham is a very good driver. Very careful and polite to other drivers. He did a very good job and I would be happy to ride with him again.
Cman Naples, Florida May 2026Verified on TripAdvisor
"Amazing service. We only take BATransfer for airport journeys. All drivers are lovely, very competent and great conversationalists if you are so inclined! Cannot recommend enough!!+"
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Carlotta Modesti
Verified Client
"Jason is very professional and made the experience Enjoyable"
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Alexander MacPherson
Verified Client
"Drivers on both journeys turned up on time. Got me to my destinations without any problems. I had a relaxing journey."
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Mary E
Verified Client
"Helpful, polite and punctual drivers. I booked the taxi for my elderly in laws who told me Roshan was polite and very helpful. He helped them with heavy baggage and arrived earlier than our requested time when we called because their flight had arrived a lot sooner than expected. I have booked with BA transfer for myself and other relatives in the past, finding them to be a reliable and reasonably priced service. I would (and have) recommend(ed) them to others."
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Phoebe Leung
Verified Client
"Reliable excellent service. I have used BA transfers for a number of years now and have found them to be excellent. Simple and straightforward to book and you are provided with details of your driver and a contact well in advance. I have also found it easy to get through to the call centre if you have any questions or concerns. Drivers are reliable and unfailingly pleasant to deal with. I have had the same driver on multiple occasions so clearly the company is treating its workers well if it is retaining them for such long periods of time."
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Melissa G
Verified Client
"A smooth, seamless service. Brilliant customer service and communication, felt safe and secure and all perfectly on time. Would 100% recommend this company for airport transfers and will be using it again in the future. Driver Aamir was friendly and helpful and really improved the experience."
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Anna
Verified Client
BA Transfer reviews — frequently asked questions
Is BA Transfer reliable?
Yes. BA Transfer holds a 4.9/5 rating across 10,000+ reviews, with customers repeatedly citing on-time pickups and guaranteed service. Every airport booking includes free flight tracking, so the driver adjusts to your actual landing time, and a high proportion of customers are repeat bookers.
What rating does BA Transfer have?
BA Transfer has an overall rating of 4.9 out of 5 stars, based on 10,000+ verified customer reviews published on TripAdvisor and Trustpilot. The large majority of reviews are 5-star.
What do customers say about BA Transfer?
Customers most often highlight punctual drivers, clean and comfortable cars, clear communication before the journey, and helpful meet & greet service. Reviewers regularly name their driver and mention being collected on time even when flights arrive early.
Where can I read BA Transfer reviews?
You can read verified BA Transfer reviews on TripAdvisor and Trustpilot, both linked from this page, as well as the recent customer reviews quoted below. TripAdvisor and Trustpilot independently verify reviews as part of their trust and safety checks.
Do customers recommend BA Transfer for London airport transfers?
Yes. Reviewers regularly recommend BA Transfer for Heathrow and Gatwick transfers, often after switching from previous providers, and many describe themselves as long-term repeat customers who book again for every trip.
